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  • Would You Navigate a Submarine Without a Sonar?

    David Abrahams, Chief Executive of Channel 4, said, at his recent Mac Taggart lecture, that running a TV channel without a Data Strategy would be like trying to navigate a submarine without a sonar.
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  • Using Azure Files (Preview)

    The Azure File service enables the use of highly available and scalable Azure blob storage to be used as file shares for multiple virtual...
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  • How To Use Azure Internal Load Balancing

    Internal load balancing (ILB) in Azure is a really useful feature which can be used to load balance service inside an Azure virtual network without exposing the endpoints to the internet
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  • Building a Highly Available Active Directory Infrastructure in Azure Virtual Machines with Static Internal IP Addresses

    This post will show how to set up a two highly available domain controllers in Azure. In order to make them highly available the machines within a cloud service (group of machines, usually each tier of an application) need to be put into an availability
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  • Things to Consider When Building a Single Customer View

    ​If a customer gives you their data, you have an obligation to use it. But what happens when you don’t know where that customer data is? Customer data permeates the organisation - Accounts Receivable, Invoicing, Billing, CRM, Call Centre and Customer Port
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  • Project Management Lessons in Communicating

    I have recently been involved in the delivery of a Business Intelligence and SharePoint Dashboard and Reporting Solution for one of our clients.
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  • Business Intelligence Cheat Sheet of 25 Questions for Commencing the Testing Process

    As is often the case in testing, there are more questions than answers at the start of the testing process.
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  • Microsoft Test Manager 2012 for Test Management

    Microsoft Test Manager (MTM) is a standalone tool from Microsoft which integrates with Team Foundation Server for Test Management. It is part of Visual Studio Test Professional and Visual Studio Ultimate. And, it is not part of Visual Studio 2012 Premium.
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  • 10 Lessons from Coaching Rugby

    The smell of bacon and fresh coffee, eggs sizzling in a pan, freshly buttered toast, and reading the Sunday papers. The ideal way to end a week? Not for me. I prefer the two hours I spend outdoors on the rugby pitch teaching six-year-old kids how to play
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  • CEO’s will demand Office 365

    If you’ve been thinking, strategizing or even procrastinating your organisation’s upgrade path for MS Office, that could all be about to change when your CEO calls up and says “Why can’t I create or edit documents on my iPad? I have the new Microsoft apps
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  • An exciting leap forwards for Marketing and Customer Service in Microsoft Dynamics CRM 2013

    Over the last year or so, Microsoft has been quietly building out its portfolio in the CRM space by acquiring firms and products in the social marketing and customer service spaces.
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  • CRM systems and Business Change Management

    CRM systems can deliver many things – the traditional sales, marketing and customer service functionality; xRM where they are used as development platforms for multiple point applications
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  • New Social Insights in Microsoft Dynamics CRM 2013

    In all the Dynamics CRM 2013 hubbub about the new look and feel, extra functionality, ease of use, business process tracking, and so on, one announcement that we at IMGROUP think is really interesting has gone rather unnoticed
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  • A Properly Implemented BI Solution will result in Greater Business Value

    Within organisations requirements emerge to provide better automated reporting of operational or financial areas internally or perhaps externally to clients. This arises due to a number of reasons
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  • The Power of self-service BI

    The aim of this blog is to illustrate how the Microsoft Power BI suite overcomes many of the issues business users face when accessing data.
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  • Stories embedded within the data

    I decided to look at what the state is of the London’s £3m+ market, within a few minutes I had loaded in rows for all London Boroughs for all property sales above £3m.
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  • The Luxury Property Market

    I use the term Luxury loosely, given that £1m for a property is not an uncommon scenario within London these days…
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  • Average house price versus salary 1952-2012

    60 years worth of average property prices blended with average salary figures for the same period. The dashed vertical lines mark 20 year blocks, with the 1992-2012 block showing phenomenal growth in the average house price.
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  • A London home for under £100K?

    Surely this is not possible I hear you scream! Well the data says different! A few minutes with my trusty Power View dashboard in Excel running against 68, 000 rows of Land Registry data for London for 2013 (Jan – Aug) all in Excel, shows me the following
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  • EHI Live 2013 preview: Using mortality data to improve care

    Michael Kiruba-Raja from IMGROUP discusses what will be showing at EHI Live.
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  • The ultimate checklist for good clean Agile Testing Practices

    Build deployment is repetitive, so it is good to automate this activity. An automated build process including a sanity test suite gives immediate feedback on the stability of the build and saves time.
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  • Why you need a Business Analyst?

    As a consultant I am fortunate to be exposed to other organisation’s information management and operational divisions to assist with Business Intelligence (BI) implementations or advise on their existing processes and systems.
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  • My Lessons as a Business Analyst

    As a Business Analyst on BI projects my role is to gather and document user requirements.
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  • Windows 8.1 Pro RTM Tips and What’s New

    ​With the release of of Windows 8.1 Microsoft have added many new features and keyboard shortcuts, some of which I will try and cover here in the hope that it may help someone somewhere..!
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  • Smashing the Rules of Project Management – Part 4

    So while I have taken a short break from writing this series of articles, I hope you have been out there, in the field, actively smashing the rules of project management. In an effort to help you keep this up and smash some more, I present part 4 of...
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  • Learning testing lessons from Mahatma (The Great) Gandhi

    Being an Indian, I was exposed to Gandhi’s life and his principles from my childhood. I think some of his principles or life lessons can certainly be applied to Test leadership and Testing in general.
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  • Smashing the Rules of Project Management – Part 3

    The next part of our series continues in a similar vein with another three rules of project management. Here they are.
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  • Conducting effective Load testing for your Web applications using Visual Studio Ultimate 2012

    The objective of conducting effective performance and load testing is to find out how your web application will perform under real time load.
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  • Smashing the Rules of Project Management – Part 2

    Part 1 of ‘Smashing the Rules of Project Management’ introduced the idea that many tongue-in-cheek sarcasms and analogies of project management might actually contain an element of truth, maybe even wisdom.
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  • Smashing the Rules of Project Management – Part 1

    ​Quite a while ago someone mailed me a document titled ’50 Rules of Project Management’. The ‘rules’ are all tongue-in-cheek and consist mainly of analogies and sarcasms.
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  • Defining Levels of Testing for performing systematic testing

    For conducting effective testing, it is important to understand the levels and types of testing required.
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  • What is the difference between a test strategy and a test plan?

    Testers and many project teams often find it hard to understand the difference between a test strategy and a test plan. So in today’s article, I am going to explain the difference between them.
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  • So who won the music wars

    Another day and another retailer closes down on the high-street. It wasn't too long ago that many organisations thought a website was a nice to have, or even a necessary evil - sort of like a fax machine. Now some of these organisations are being shut...
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  • Essential testing practices for World-class Agile teams – 13. Does your team have the motivation and passion to learn new things?

    ​A true agile tester is always motivated to learn and use new tools, technologies and/or processes, so passion and motivation to learn new things is very important.
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  • Essential testing practices for World-class Agile teams – 12. Do you incorporate customer collaboration?

    As customers are the people for whom you are building the product, their early involvement ensures the product is being built correctly.
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  • Essential testing practices for World-class Agile teams – 11. Do you have an agile mind-set and good team collaboration?

    An Agile mind-set is very important in agile teams. For challenges like regression test automation or solving a technical problem, the whole team should take responsibility...
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  • How big a barrier is security to entry to financial services firms?

    Security has the potential to be a huge barrier, but it depends on the industry, the organisation and the workload. Security is very much an issue for big banks, around certain workloads which are involved with customer’s personal details and transaction
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  • Essential testing practices for World-class Agile teams – 10. Do you practice Exploratory testing?

    James Bach defines exploratory testing as “simultaneous learning, test design and test execution.”
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  • Essential testing practices for World-class Agile teams – 9. Are your regression tests automated?

    It is highly recommended to automate regression tests. As the number of completed sprints increases, code gets added incrementally and testing everything manually becomes an impossible task.
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  • Do we need IT Service High Availability and Disaster Recovery?

    ​Hello today I am writing a small article on the huge subject of high availability (HA) and Disaster Recovery (DR) and why you should consider them to provide highly available IT services and minimise downtime for your users.
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  • Essential testing practices for World-class Agile teams – 8. Do you use acceptance tests?

    Acceptance tests in agile projects are used to verify if the acceptance criteria of the story has been met.
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  • BIG DATA… A Business Intelligence Consultant’s Perspective

    So, just what is Big Data? In a recent article on its Enterprise website, Microsoft states that “Big data is the term increasingly used to describe the process of applying serious computing power – the latest in machine learning...
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  • Essential testing practices for World-class Agile teams – 7. Do you practice unit and integration testing?

    I can’t overstate how important unit/integration testing is. Your definition of “Done” should clearly mention this, and the development part of the story cannot be said to be complete unless it is unit tested.
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  • Togaf Certification exam tips and some notes

    Today (April 19th 2013) I passed the combined Level 1 and Level 2 certification exam OG0-093 on Togaf Enterprise Architecture after many weeks of reading and preparing for it. I thought I would write this in an attempt to point people in the right direc..
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  • Essential testing practices for World-class Agile teams: 6. Do you practice some form of Pair testing?

    ​Do you practice pair testing? Pair testing has many similar benefits as pair programming. In Exploratory testing in pairs, authors Cem Kaner and James Bach, they have described the benefits of using Pair Testing.
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  • Who is leading the way in terms of cloud computing adoption in the financial services industry?

    It tends to be the smaller players who are leading the way, the tier 2 and 3 firms, which don’t have the legacy technology systems in place that the larger players do.
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  • Essential testing practices for World-class Agile teams: 5: Do you practice code review or pair programming?

    Code Review should be mandatory for every piece of work as it is much cheaper than having customers find bugs in production.
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  • How would an investment in IT MIS and CRM pay out through reputational terms?

    ​Economics fall under social sciences. Aren’t they extensive and scientifically justified enough to comprise a distinct science scheme? They sure are! Then what is the reason? Either Micro or Macro-economic fields are structured on humans as individuals..
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  • Big Data in Big Banks

    Big Data is probably the most talked about buzz word in the industry today at the time of writing this blog (April 2013). And funnily enough anyone who is someone in the industry has an opinion about it. Well why not! Everyone has a right to express...
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  • Essential testing practices for World-class Agile teams: 4. Do you practice Test-Driven Development

    Test-Driven Development (TDD) is a Software Development Process where the developer writes a test first, runs the test to see if it fails and then writes a piece of code to make the test pass. In ‘Agile Coaching’ by Rachel Davies and Liz Sedley, they...
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  • What is the current state of play with financial services firms adopting cloud computing?

    A distinction needs to be made between private and public cloud computing. Most financial services firms have had, for some time, a degree of private cloud capacity and some of the larger...
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  • Operational risk and analytics – are firms devoting enough attention?

    Large financial institutions around the world are being fined for failures on the money laundering front.
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  • Essential testing practices for World-class Agile teams: 3. Is there a clear story acceptance criteria or an initiative to improve this clarity?

    Scrum does not mandate how the product backlog is defined, but most of the agile teams prefer user stories.
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  • What kind of hiring would be the best fit to cover the regulatory compliance gap?

    Within Financial Institutions (FI) the trading book portfolio de-leverage resulted in reduced headcount. FIs have now become one of the weakest industry groups in terms of retaining and attracting talent. However over the past couple of years...
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  • Essential Testing Practices for World-Class Agile Teams: 2 - Have a Separate Test Environment

    There are many reasons why agile teams should have dedicated test environments. In fact it is applicable to both waterfall and agile teams.
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  • Client Money and Assets Regime – the challenges remain

    The collapse of Lehman Brothers highlighted a major failure on the part of the firm around client money and assets protection. When the firm became insolvent, it was unable to trace and return the money and assets belonging to clients in a timely manner.
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  • Who Let The Data Model Out?

    Data Modelling is the process of exploring and understanding the data elements of an IT system, grouping data attributes into logical entities with relationships and designing the resulting physical database that will be implemented. Like most things...
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  • Essential Testing Practices for World-Class Agile Teams: 1. Automate Build Deployment

    Build deployment is repetitive, so it is good to automate this activity. An automated build process including a sanity test suite gives immediate feedback on the stability of the build and saves time.
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  • STOP ! Read this SQL Server Pre Deployment Checklist Before…

    ​There are many things to check BEFORE implementing an Enterprise or even a medium scale SQL Server based infrastructure. Below are some key points to consider before deploying SQL Server in a production environment to help prevent a whole lot of pain...
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  • Is the combination of two top selling trends BIG business or BIG trouble?

    ​In the world of 01001110011 (IT) and the concept of Big Data, its exploitation, methods, techniques and technologies are becoming more popular than ever. The reason is that never before has there been such abundant information provided willingly by...
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  • Understanding Test planning using a house metaphor

    Test Planning is similar to any other planning activity. To explain this, let me tell you the story of Sam who is planning to build a house in India...
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  • Why clear requirements are absolutely essential for testing

    Requirements in traditional projects or stories (acceptance criteria) in agile projects define what is desired by the customer. If they are not clear, teams get confused and the right products do not get built. Building a product without knowing the...
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  • How traceability matrix can be a wonderful tool for achieving greater customer satisfaction and providing higher business value

    A traceability matrix is a tool used by software organisations to validate if business requirements have been appropriately designed, coded and tested correctly. It is not necessary to restrict it only to functional requirements. A traceability matrix...
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  • Microsoft Office 365 – Tailor Made For Retailers?

    Retail companies, now more than ever, need to do everything they can to control costs, maximise productivity and maintain high levels of customer service. Office 365 frees up resource to concentrate on running the business, allowing a focus on specific...
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  • Psychology of Testing, is it really important?

    Psychology of Testing plays an important role in identifying potential defects in a product or project. Psychology of testing is like Law of attraction which says “like attracts like”...
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  • When should testing start?

    Testing should ideally start at the beginning. What this means is, the involvement of the testers and test planning should start as early as possible. The reason for this is testers then fully understand the system that they are going to test...
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  • What really is software testing and why it is essential?

    By definition, "Software Testing is the process of executing an application with the intent of finding defects in it". But Software Testings contribution is broader than its original definition. An experienced tester not only finds defects but also adds..
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  • Moving social from sales to serve

    In consumer industries, the term ‘consumer’ comes with the obvious default interpretation; quite simply, someone who will ultimately ‘buy’ something from you. So, when we think about social media tools and platforms and their usefulness to consumer...
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  • Installing System Center Virtual Machine Manager 2012 SP1 on Windows 2012

    In this article we install SCVMM with SP1 (Beta version used here) on a clean Windows 2012 server. Note that with SP1 the Self Service Portal has been removed...
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  • A look at deploying the Private Cloud

    The prospect of deploying a private cloud within your organisation can be daunting. And many of us have considered this as something unapproachable and sometimes best left alone. But the truth of the matter is very different. Gone are the days when a...
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  • Rally for Heroes – Day 7

    The last early morning of the week, a quick continental breakfast and we are on the move again. I don’t feel as tired today after a civilised evening in Innsbruck sampling the local fare. The old part of Innsbruck is very quaint and slightly medieval...
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  • Rally for Heroes - Day 6

    Crikey, to say I was tired when I struggled to get up to turn my alarm off is an understatement. It didn't matter as I had no time to snooze; I had the Grossglockner Pass to get to. A quick shower followed by a light breakfast and we fuelled the car...
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  • Rally for Heroes - Day 5

    Alarm goes off this morning and I regret staying in the bar until 1am, although I instantly smile as I remember some of the many jokes that I heard last night. I text my fiancé a few before pulling back the duvet and preparing for a mammoth day of...
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  • Rally for Heroes - Day 4

    Yesterday evening we were in Monte Carlo harbour with all our cars taking centre stage on the main drag attracting quite a crowd, the array of cars, from Ford GT40s, Lotus, several TVR's, multiple Jaguars through to old Triumph TR6 and everything...
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  • Rally for Heroes - Day 3

    Another 6am start, breakfast and briefing and then on the road to Millau Viaduct. It is a very impressive structure and you will recognise it! It is the tallest bridge in the world with one mast's summit at 343.0 metres (1,125 ft). TopGear have used...
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  • Rally for Heroes 2012 - Day 2

    Awake at 6am, quick breakfast and then onto Thiepval to see the World War 1 memorial and the Battle of the Somme. It is very moving to see the names of over 83,000 men who lost their lives on or around this ridge – and that’s just the British Army...
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  • Rally for Heroes 2012 - Day 1

    Wake at 5:40am to get an early start to the Top Gear test track at Dunsfold Aerodrome. I must say the car looks fantastic with the big bold Microsoft Office 365 logo on the bonnet. The orange stripe makes the car look race ready...
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  • Windows 8 RTM Installation and a First Look

    Now that the much anticipated Microsoft Windows 8 operating system has finally arrived I thought that it would be good to share the installation process and my views. I am genuinely impressed by the ease/speed and simplicity of the process. We will have..
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  • Retailers using social media

    Shopping has always been a social experience, whether it is on the high street or online, and part of the experience is telling your friends about your latest purchase or the great discount code you have just found. Now with social media, sharing this...
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  • Windows Server 2012 – Top 5 things you should know…

    Microsoft have redesigned or “reimagined” Windows 8 and Windows Server 2012. Both code bases have now been completed and the products are ready for RTM (Release to Manufacture). Microsoft have put a LOT of effort and emphasis on cloud and virtualization..
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  • Microsoft Dynamics CRM Online Launches ‘Trust Center’

    In April 2012 Microsoft Dynamics CRM Online became the first CRM service provider to register with the Cloud Security Alliance (CSA) Security, Trust & Assurance Registry program confirming the high level of transparency Microsoft have around their cloud..
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  • Retailers using social media to win back unhappy customers

    It is now extremely easy to take a look at what customers think about a company before you go ahead and buy, and for large and important purchases, spending time researching is an important part of the buying process. I know I never book a holiday...
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  • What will be the effect of Metadata in on-demand Media Viewing?

    Everyone wants to watch sports, shows and movies based on their own schedules and convenience. But which channel do you pick to watch these on? At the moment it all comes down to who has the metadata. Surprisingly it’s not Google or Yahoo! this is...
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  • Windows Azure ServiceBus Topic And Subscription Part-2

    In my previous post “Windows Azure Service Bus Topic & Subscription – Part-1”, we were trying address the weather data publishing requirements using Service Bus messaging mechanism. In this post we will implement the design and explore various aspects...
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  • Windows Azure ServiceBus Topic And Subscription Part-1

    In my previous post: “Overview to Service Bus Messaging” , I spoke about the types of Service Bus messaging. One of the types of messaging which I wanted to discuss in more details is Service Bus Topic & Subscriptions. I was wondering how to explain...
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  • What effect will the Olympics have on London Retailers?

    In just over a month, the opening ceremony for the London Olympic Games will be taking place. The excitement surrounding the games is huge, the preparation has been phenomenal and the games look set to be a great achievement for the UK. But how will the..
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  • Striving for "one version of the truth"

    To achieve this and satisfy Solvency II's requirements on data transparency, companies must revisit all their systems and manual processes...
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  • Facing the complex challenge of implementing the Solvency II directive? A few hints and tips

    As you all probably know Solvency II is a new set of regulatory requirements for insurers that operate anywhere in the European Union. Solvency II regulations demand that risk management controls be embedded throughout the insurer’s entire organisation t
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  • Why Capital Markets Should Go Social to Get Real Value from their Data

    The last five years have seen the emergence of 3 of the world’s biggest internet brands - LinkedIn, Facebook and Twitter - and observe them revolutionise the way people communicate, interact and share information instantly across the globe. The impact...
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  • Overview of Service Bus messaging

    One of the key features of the Azure AppFabric Service Bus is to provide an internet scaled platform for reliable messaging and data exchange. Azure AppFabric Service Bus has mainly two types of messaging relay messaging and brokered messaging...
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  • Is your intranet driving you forward or holding you back? The value of addressing these challenges

    We do a lot of work helping organisations to outline and execute a successful vision for corporate communications and collaboration. And in many cases, the value can be expressed in three very simple terms – vision, communication and transparency...
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  • Introduction to Windows Azure Traffic Manager

    According to the Microsoft Developer Network Platform (MSDN) definition, "The Windows Azure Traffic Manager allows you to control the distribution of user traffic to Windows Azure hosted services. The hosted services can be running in the same data...
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  • Is your intranet driving you forward or holding you back? The challenges

    What I would like to share with you in this blog series are some of the common themes and challenges that we are hearing from our customers and what they perceive to be the cost of failing to address these issues...
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  • Business Continuity and Windows Azure

    One of the key challenges of IT department and operations is to provide business continuity for the business applications. Business continuity is the way an organisation prepares for and aids in disaster recovery. It is an arrangement agreed upon in...
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  • Digital Switchover: data is the key to survival

    There has been a great deal of media coverage recently reporting that more than one million TV sets in the UK are at risk of going blank when the London digital switchover begins today. Faced with this seismic shift in the broadcast landscape, one...
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  • Windows Azure Service Bus

    In conversation with people in the industry, I have realised that most think of Windows Azure merely as a cloud based hosting provider. They probably forget one of the key features which makes the Windows Azure proposition stand out from other Platform...
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  • Who will be best placed to benefit more from Big Data, keeping in mind regulatory requirements and the volume of data needing to be categorized and stored?

    Sustainable banking is in the background. Every business will be able to take advantage of the big data opportunity but in the experience of Business Intelligence (BI) and data management it’s those who concentrate on choosing the right data sets that...
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  • What is driving the advent of Big Data in the Investment Banking Sector?

    In the Investment Banking Sector there is a regulation backdrop of Basel 3, Dodd-Frank and regional variations, all of which are taking shape and will be in place by 2019 so that we don’t suffer the same crises of recent years...
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  • 2012: the year of the (hybrid) cloud?

    As we near the end of the first quarter in 2012 there are signs that the economy may be improving. Stock markets in the USA and here in the UK have had their best starts to a year for quite some time. This is encouraging, as it suggests a return to...
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  • What are the large-scale implications of Big Data for a firm’s technology base?

    With so much data being produced and published by every individual, every day in every enterprise and across the globe, our growing consumption of data from both inside and outside, and an increase in the ability to capture and use data in real-time by...
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  • The New World Of Work – Business Users

    The causes, impacts and benefits of the new world of work differ across groups and roles in business. In this blog we look at the impact on Business Users...
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  • The New World of Work - What does it represent

    At IMGROUP, we are always talking about the ‘New World of Work’. We have started using this phrase because we recognise that Cloud Computing is a game-changing technology which reflects the new reality of our working and private lives. As you are...
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  • The New World of Work – IT Spend

    At IMGROUP Online Services we believe that Cloud Computing offers part of the answer organisations are looking for in tackling the ‘do more with less’ conundrum. Cloud is the new benchmark, for cost of ownership, user experience, and productivity...
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  • IMGROUP staff are better connected with Microsoft Lync

    Hands up how many of us use video communication, such as Skype, in our personal lives? I’m sure we’ve all done it – calling Grandma in Australia and wishing her happy birthday, or catching up with a friend who is now working abroad…
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  • The New World of Work – A Perfect Storm

    At IMGROUP Online we believe that Cloud Computing offers part of the answer organisations are looking for in tackling the ‘do more with less’ conundrum. Cloud is the new benchmark, for cost of ownership, user experience, and productivity...
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  • Speeding up the quoting process for UK consumers of insurance

    UK consumers of insurance are extremely savvy and with aggregators and intermediaries alike promising quotes in 60 seconds they demand quick and accurate quotes from insurers in just a few seconds...
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  • How to Compact a VDI hard drive in Virtual Box

    Use this guide to compact the growing VHD files you might be working with. The problem with virtual hard drives is that they grow when data is added but they do not shrink when data is removed. To reclaim valuable disk space required by VHD files we...
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  • Cloud spending already accounts for 10% of external services spending says new Gartner report

    According to the latest research from Gartner 10% of external IT services spending is going on cloud computing. The worldwide study suggests that suppliers need to have strong cloud strategies as organisations are increasingly moving away from...
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  • Is the office as we currently know it extinct?

    The office as we know it is in danger of becoming extinct, according to a new report by Vodaphone. Cancelled meetings, endless commuting and the enormous expense of renting desk space idle for 16 hours a day have long been wasteful practices. Less rigid..
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  • The Cloud in plain English – Forbes Insights review IT dept strategies for cloud computing

    Information technology departments are coming under greater pressure than ever to reduce infrastructure costs, manage capital expenditures and consolidate operations. At the same time IT managers are expected to provide higher and more sophisticated...
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